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Frequently Asked Questions
What areas do you deliver to?
We deliver free on orders above ₹1,000 within Mira Road. Outside Mira Road, delivery is available with a delivery charge. Call +91 99677 56680 to confirm the charge for your area.
Is there a minimum order value?
There is no strict minimum. Orders below ₹1,000 within Mira Road carry a delivery charge instead of free delivery.
How do I place an order?
Add items from the online menu to your cart and confirm your name, mobile number and address. We will call you to confirm. You can also order by phone on +91 99677 56680.
What are your opening hours?
We are open from 11 AM to 10 PM, seven days a week.
Can I cook frozen snacks without thawing them?
Most pre-fried and breaded products such as nuggets, fingers, fries and cutlets are best cooked straight from frozen. Raw products and bulk meat should be thawed in the refrigerator. See our guide on thawing meat safely.
How should I store my order after delivery?
Put it in the freezer as soon as possible, ideally within 30 minutes, in a freezer set to -18°C or colder. Our guide to storing frozen chicken explains more.
Can I refreeze thawed food?
Raw meat thawed in the refrigerator can be refrozen with some loss of quality. Food thawed in water, in a microwave or at room temperature should be cooked first. Never refreeze food that has been warm for more than two hours.
What if an item arrives damaged or thawed?
Please call us on +91 99677 56680 as soon as you notice, ideally the same day, and keep the packaging. Details are on our delivery and replacement page.
Can you source something that is not on the menu?
You can ask. Call or message us and we will tell you if we can arrange it.
Are your products vegetarian or non-vegetarian?
Both. Each item is named clearly on the menu, and pack labels carry the standard green or brown veg and non-veg symbol. If you have dietary needs, call us before ordering.
More questions? Read our guides or contact us.